Frequently Asked Questions
What payent methods does Berdz accept?
We accept most major credit cards, such as Visa, MasterCard, Discover, and American Express, Apple Pay, JCB, Diners Club, Elo, Shop Pay, Google Pay. Additionally, we also accept PayPal. Note: Some credit cards may have transaction fees depending on the bank regulation.
Can I cancel or adjust my order details?
Yes. You can cancel or adjust the order when your order status is preordering, pending, or processing. As long as your order is not under the shipping process, please contact us via immediately if you decide to make any changes to it.
Please note, if your orders have been shipped out, it could be challenging to cancel or make further adjustments at this point. If you insist on cancelling or making the adjustment to the order(s) that has/have been dispatched, you will be responsible for the shipment surcharges. Please email to get further support.
Point of Contact
Customer Support If you’re having any issues with one of our products or services, please do not hesitate to contact us and let us know how we can be of assistance!
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